|
Q: How do I access the private beta release of eTrending?
Access to the private beta version of etrending is gained through the pricing or sign in page.
You will have to provide a valid e-mail address and submit it through the form making sure to indicate whether your account is for personal or clinical use. Someone from eTrending will contact you in regards to your account and access. While in private beta we are accepting a limited amount of users. Once we move into beta, access to the system will be opened up further.
Q: Do I always need to use the same computer to access the graphing tool?
The benefit of eTrending is that once your data has been uploaded to the servers, you can access your studies from any internet connected computer. Simply open a web browser and go to eTrending.com. From there sign in to your account and you can then view, edit and trend your data. We recommend using Firefox or Internet Explorer as your web browser. For the graphing tool you will need to have the latest version of Java installed. You can find the download link in the 'required software' tab.
Q: Is my data secure?
All the servers are constantly monitored, backed up and updated with the latest security patches. We use 128 bit encryption to verify that any data transferred is always locked down. We also don’t maintain sessions via cookies, etc. to ensure that when you close your browser your session is closed preventing the chances that someone accidentally gets in using your username and password. At eTrending, we take security seriously.
Q: How do I upload new data?
From the members home page click on the New Study link. The instructions for uploading
a new set of data are available on the page.
Q: How do I view my data with the graphical trending tool?
After you have uploaded a study, click on the Study List link at the top of
the members home page. A list of all the uploaded studies will be displayed,
starting with the most recent. Click the details link to view the study details.
You will then be asked to select the resolution you would like to open the
graphical trending tool with. Select hi-res if your screen resolution is 1024 x 768
or greater. Select low-res if your resolution is below 1024 x 768.
Q: Why won't the graphical trending tool open?
The applet requires the installation of the latest version of Java. Please review
the New Study page for the methods of installation. Also please make sure that
you click "OK" or "Always" to all of the pop-ups you encounter when opening the
applet for the first time.
Q: Why can't I download data from my medical device?
Please check to see if your medical device is compatible with etrending. If it is
not, we encourage you to contact us to discuss its implementation. You might also
want to check your medical device to make sure that it is on, plugged into a power
socket (if needed) and connected to your computer.
Q: What are the minimum requirements to use etrending?
What are the minimum requirements to use eTrending?
- CPU Pentium 233Mhz Pentium/Athlon 1Ghz
- Memory 256MB 512MB
- Port COM or USB port
- Internet Connectivity: Download 512kbps
- Internet Connectivity: Upload 256kbps
- Web Browser Mozilla Firefox 1.0.6 / IE 6
- Java 1.4.2
|